Billing & Payments
Pay here
Cash, check, and all major credit cards are accepted for payment. *Please note that payment is required at the time that services are rendered. Telehealth payments must be made prior to sessions.
Cancellation Policy
In an effort to serve as many individuals and families as possible, we ask that you provide at least a 48-hour notice for any cancellations. *Cancellations or missed appointments will be charged a cancellation fee of $85.
Insurances Accepted
Aetna/Aetna EAP
Ambetter
Anthem/Anthem EAP
Beacon/ Beacon EAP
Behavioral Health Systems/ EAP
BCBS
Cigna/ Cigna EAP
CoverKids (Amerigroup/BCBS)
ENI EAP
ESPYRE EAP
Humana/Humana EAP
MediCare
Magellan
MultiPlan
Optum/ Optum EAP
Priority Health
Humana/ Humana EAP
TriCare East
TnCare
UHC Student Resources
United HealthCare
UMR
ValueOptions
……….and more
Fees without Insurance
- Licensed Counselors: $85-$200
- Board Certified Counselor: $75-$95
- Masters Level Counselor: $65-$75
- Intern: $50-$70
Good Faith Estimate
I understand that I will be responsible for all charges related to the services provided to me by Life Connections Counseling Services.
I understand that the charges presented to me are due in full on the day of service. I also understand that these charges are solely in relation to professional services provided by the clinician, and or other services that are performed in the office.
I will also be responsible for all missed appointment fees and cancellation fees billed to me separately from Life Connections Counseling.
The client or parent/guardian of the client (age 16 and younger) certifies that he/she has read and hereby accepts the terms and conditions listed below. As per the client’s treatment plan, the following information will be provided: the client’s diagnosis, the service code for the session, and the prescribed frequency of treatment. Treatment will be provided either in person at the Life Connections Counseling Office which is located at 408 N. Cedar Bluff Rd. Suites 305 & 550, Knoxville, TN 37923 or via telehealth at the client’s discretion.
Clients may contact the billing office with any questions regarding costs at 865-888-5818.